Busy AI’s GDPR Data Policy

At Busy AI, your privacy and data security are a top priority. We follow strict GDPR guidelines to ensure your personal information is handled safely, transparently, and respectfully.

1. What We Collect

When you or your customers interact with our AI Voice Agents, we may collect basic information such as:

  • Name and contact details

  • Call content or summaries

  • Booking requests or service-related details

This data helps us deliver and improve our voice agent services.

2. Why We Collect It

We only collect data when we have a lawful reason to do so, such as:

  • To respond to customer inquiries or complete a service

  • To improve the performance of our AI systems

  • When you give us permission (consent)

3. Your Rights

Under GDPR, you have full control over your personal data. At any time, you can:

  • Request a copy of your data

  • Ask us to correct inaccurate information

  • Ask us to delete your data

  • Object to or limit how we use your data

To make a request, just contact us at info@busyai.co.uk.

4. How We Protect Your Data

We take security seriously. All data is:

  • Stored securely on encrypted, GDPR-compliant servers

  • Accessed only by authorized team members

  • Protected against unauthorized access or loss

5. Who We Work With

We may use trusted third-party providers (like cloud platforms or AI tools) to support our services. We only work with partners who follow GDPR and have proper data agreements in place.

6. How Long We Keep Your Data

We keep personal data only as long as necessary to provide our services or meet legal obligations. When it’s no longer needed, it’s safely deleted.

7. Need Help or Have Questions?

You can reach our Data Protection Officer at:
info@busyai.co.uk


We’re happy to answer any questions or handle any data requests.

Thank you for trusting Busy AI. We’re committed to keeping your information safe, secure, and used only in ways that serve you.