FAQs

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  • Yes, your Voice Agent would be trained on all information that you want it to know - and that you want it to be able to give to potential customers.

  • Yes. Whatever the desired outcome for visitors to your website or callers, your Voice Agent can be trained to lead visitors to that goal.

  • Yes it can. The Voice Agent will be trained on your specific website and your specific information, so it can be used for any business type.

  • The most effective option is to call the number that we supply to you. This is a FREE geographical phone number; ie, 01760 300100, for a more professional business image but still allows your Voice Agent to transfer the caller your mobile phone when required.

  • Absolutely! If you prefer, companies such as BT and TalkTalk allow Call Diversion from your existing landline to your Voice Agent, allowing you to keep using your current business number. Please check with your provider if you require the call forwarding service.

  • This again can be set up exactly how you prefer. So your Voice Agent could take the person's name and number and send it to you so you can call them back. Alternatively, it could transfer the call to you on another phone number so you can speak to them immediately.

  • Your Voice Agent is set up to be able to speak to up to 10 callers at one time. Let us know if you regularly expect to receive more than 10 concurrent calls and this can be increased.

  • To simplify our service, we send you a summary of the Voice Agent call, so that you can view it immediately. Our customers love this ‘no log in, no password’ solution. However, all your Voice Agent audio files and summaries are stored safely and securely and we can give you access to this option if required.

  • No, simply pay for your Ai voice agent on a month by month basis. We don't think you'll ever want to cancel your agent when it is working hard for your business but you are welcome to cancel at any time.

  • The cost of an Ai Voice Agent, tailored to your business, depends on a number of factors - voice agent functionality, number of agents, number of concurrent calls, call minutes per month. Our subscription, with 100 FREE Voice Agent call minutes start at less than £12 per day, plus the initial set-up cost of the Voice Agent and integration into telecoms, email and calendar. Extra call minutes are charged at 0.50 pence per minute.

Here are some of the questions we get asked. If you have anymore questions, call Busy AI on 01760 300100, or get in touch using our Contact page.