FAQs

Yes, your Voice Agent would be trained on all information that you want it to know - and that you want it to be able to give to callers.

Yes. Whatever the desired outcome for callers, your Voice Agent can be trained to lead callers to that goal.

Yes it can. The Voice Agent will be trained on your specific website and your specific information, so it can be used for any charity type.

After a pilot test of the Voice Agent using a geographical phone number we provide to you, the Voice Agent would be linked to your current number.

Absolutely! If you prefer, companies such as BT and TalkTalk allow Call Diversion from your existing landline to your Voice Agent, allowing you to keep using your current business number. Please check with your provider if you require the call forwarding service.

This again can be set up exactly how you prefer. So your Voice Agent could take the person's name and number and send it to you so you can call them back. Alternatively, it could transfer the call to you on another phone number so you can speak to them immediately.

Our service can deal with large numbers of concurrent callers. Just let us know how many to expect.

To simplify our service, we send you a summary of the Voice Agent call, so that you can view it immediately. All your Voice Agent audio files and summaries are also sent to your own spreadsheet for quick and easy review. They’re also stored safely and securely on our AI partner’s servers..

Due to the nature of the charity world, contracts are sometimes annual but some can be a great deal longer. We are happy to discuss all the options with you.

The cost of an Ai Voice Agent, tailored to your charity, depends on a number of factors - voice agent functionality, number of agents, number of concurrent calls, call minutes per month, etc. Please call to discuss this further with us.